Returns & Exchange
Commissions are non-returnable and non-refundable.
Unwanted designer goods must be returned unworn within 30 days for exchange or credit.
Earrings cannot be returned for hygiene reasons.

We offer one free resize for rings before or after the purchase, please ensure your finger size is measured and confirmed by a jeweller. If you choose to resize the ring once it’s been delivered, we will offer free postage on return after the resize is done, but the customer will have to cover the initial postage of the item sent to us.

Please look after your jewellery, with proper care it will last you many years. Clifton Rocks offers a free check-up service for your jewellery – please bring it in if you have any concerns, all our staff are trained jewellers.