Commissions are non-returnable and non-refundable.
Unwanted designer goods must be returned unworn within 30 days for exchange or credit.
Earrings cannot be returned for hygiene reasons.
Standard UK insured delivery
Special delivery, insured (£500), next day by 1pm after dispatch. Please allow up to 2 weeks for any pre-order items and 4-6 weeks for any backorder items before we can dispatch your order. You will receive updates by email when your order is dispatched.
Free pick up in store
You can collect your order in store from Clifton for free. Please allow up to 2 weeks for any pre-order items and 4-6 weeks for any backorder items before store pick up. We shall notify you when your order is ready for collection.
Our address is 31 The Mall, Clifton, Bristol, BS8 4JG. Shop opening times are Monday to Saturday, 10am – 5pm.